Tough Furniture Limited is a family run business and is unique in that we have over 25 years experience in designing and manufacturing exclusively for the challenging behaviour furniture market giving us an unmatched level of evidence-based experience and track record in this field. We have pioneered the design of key products for this idiosyncratic market by working closely with care professionals to understand and cope with a wide spectrum of challenging behaviours.
One of the company's key hallmarks is our track record of innovation and customisation in response to our customers' needs. Our market has always required us to deal with the problem of combining real durability with a homely domestic feel and good value. More than this, our close and longstanding interaction with a wide spectrum of care providers, frontline staff and their clients enables us to help solve further practical problems by successful management of sometimes difficult situations.
Our service includes delivery into rooms and continuing aftersales backup for maximum value and peace of mind and we're proud that consistently 70-80% of our business comes from repeat orders.
One of the company's key hallmarks is our track record of innovation and customisation in response to our customers' needs. Our market has always required us to deal with the problem of combining real durability with a homely domestic feel and good value. More than this, our close and longstanding interaction with a wide spectrum of care providers, frontline staff and their clients enables us to help solve further practical problems by successful management of sometimes difficult situations.
Our service includes delivery into rooms and continuing aftersales backup for maximum value and peace of mind and we're proud that consistently 70-80% of our business comes from repeat orders.
Services
Tough Furniture Limited is a family run business and is unique in that we have over 20 years experience in designing and manufacturing exclusively for the challenging behaviour furniture market giving us an unmatched level of evidence-based experience and track record in this field.
In manufacturing our durable and robust furniture, we have always made special items for individual customers - it's often how new products are first developed as a customer highlights a problem they are having and we work with them to design a solution.
In manufacturing our durable and robust furniture, we have always made special items for individual customers - it's often how new products are first developed as a customer highlights a problem they are having and we work with them to design a solution.
Below is an indicative list of the customers supplied over the past year among public bodies, as well as numerous private care groups.
Establishments supplied include special schools, residential and daycare centres for children and adults with learning difficulties, children's homes, respite care, psychiatric / mental health provision, detox/rehab and bail units throughout the UK (export enquiries handled).
Establishments supplied include special schools, residential and daycare centres for children and adults with learning difficulties, children's homes, respite care, psychiatric / mental health provision, detox/rehab and bail units throughout the UK (export enquiries handled).
When faced with the challenge of designing bespoke furniture to tackle specific behavioral health issues, we begin by listening to our customers and understanding how they see the problem.
This consultation process is vitally important, as we strongly believe that excellence in furniture design comes from a genuine focus on the needs of individual users.
Our philosophy is to take the efficiency and cost-effectiveness of hi-tech mass production, and relentlessly adapt that capability to the specific needs of the individuals our furniture is designed for.
This consultation process is vitally important, as we strongly believe that excellence in furniture design comes from a genuine focus on the needs of individual users.
Our philosophy is to take the efficiency and cost-effectiveness of hi-tech mass production, and relentlessly adapt that capability to the specific needs of the individuals our furniture is designed for.
Our furniture is designed for ease of repair, so please call for spares or assistance if required.
The most common request we have is for replacement locks and spare keys, please use the order codes below if you require these and when ordering let us know if it is for a left hand or right hand door or for a drawer.
Surfaces of cabinets, doors, tabletops etc are melamine faced and need only wiping with a damp soft cloth and then a dry cloth to keep clean.
Soap or detergent can be used for organic stains but avoid unnecessary wetting or abrasive cloths and cleaners, and use proprietary cleaners as directed when needed for stubborn stains.
The most common request we have is for replacement locks and spare keys, please use the order codes below if you require these and when ordering let us know if it is for a left hand or right hand door or for a drawer.
Surfaces of cabinets, doors, tabletops etc are melamine faced and need only wiping with a damp soft cloth and then a dry cloth to keep clean.
Soap or detergent can be used for organic stains but avoid unnecessary wetting or abrasive cloths and cleaners, and use proprietary cleaners as directed when needed for stubborn stains.
Tough Furniture is designed and manufactured in the UK to give a long useful life in a variety of environments where challenging behaviour may occur, and it has a long and substantial track record of doing so.
The Company has ISO 9001 Quality Standard Accreditation covering all its in-house manufactured products.
Cabinet furniture has been independently tested for Strength and Stability to BS4875 Parts 7&8 (2006) Test Level 5 - Severe Contract.
Beds are tested to FIRA Contract Bed standard.
In the event of claims under this guarantee repair or replacement will be carried out as soon as reasonably practical without charge for this or any transport involved.
The Company has ISO 9001 Quality Standard Accreditation covering all its in-house manufactured products.
Cabinet furniture has been independently tested for Strength and Stability to BS4875 Parts 7&8 (2006) Test Level 5 - Severe Contract.
Beds are tested to FIRA Contract Bed standard.
In the event of claims under this guarantee repair or replacement will be carried out as soon as reasonably practical without charge for this or any transport involved.
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